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To cancel an appointment  click here : Cancel appointment

Ear Wax Removal is FREE on NHS. Call Reception to book an appointment.

Diabetic? Book your annual review now online - Click Here to book 

Patient Participation Group Survey - Please give us your feedback :  Survey

Extra Blood taking clinics now available for booking

Latest Newsletter: Newsletter PPG Introduction.docx


Voluntary/Community/Charity Services

A-Z Spelthorne Guide to services for over 50's

Click here A-Z-over50s

Help for Carers

Action for Carers Surrey offers support by phone on 0303 040 1234, by email and by text on 07714 075993.

Fordbridge Day Centre

List of what activities are run and on which days:Activity Timetable


Many cancer charities support just the patient, but CREST believes that families and carers often suffer as much, so we are here for them too. They have several links into other organisations like:

Wiltshire Farm foods have a range of food for People who have cancers of the mouth or eating difficulties , the food is really nice.


Surrey young carers


Look good feel better courses in Kingston for people with cancer.


Hosiery for MLD patients both men and women.


A funder that you may wish to talk to who funds people in need -  new fridge, a wheelchair, decorating etc for people who live in surrey.

CREST is different because it is a local charity run entirely by volunteers who give their time and expertise for free. See leaflet for details: Crest Leaflet

Citizen Advice Bureau

Provide free, confidential and impartial advice. Advice covers money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

CAB offices are at Sunbury Library, The Parade, Staines Rd West, Sunbury-on-Thames, TW16 7AB and 2nd Floor, The Centre, High Street Feltham, TW13 4GU.

Home Start

Home-Start helps families with young children deal with whatever life throws at them. We support parents as they learn to cope, improve their confidence and build better lives for their children.

Click here for our website

Click here for our information leaflet Home start Everyone Needs Help Leaflet.pdf

Patient Transport Services

SECAmb Patient Transport Services are provided to those that qualify. This service is funded by the NHS. Please click on link below for details:

PTS flyer.pdf

Helping Hands - Spelthorne Council

Providing help and support for the people living in the postal area of TW15 with tasks such as light housework, minor household repairs, accompanying on medical appointments if required, shopping, collecting prescriptions, dog walking, light gardening jobs, help with essential transport, visiting elderly, disabled or housebound clients, letter writing and form filling etc. Bookings are taken Monday to Friday 10am - 12noon.

Telephone: 01784 423222


Spelthorne volunteer Drivers

Volunteers who provide a variety of journeys such as shopping, doctor and hospital appointments etc.  Booking taken Monday to Friday 10am - 12pm.

Telephone: 07817 926736


Day Care Respite

Daybreak opened in 2008 and offers a high standard of care, entertainment and delicious food to elderly and disabled people who are resident in the Borough of Spelthorne, whilst their carer takes a well-earned break.

The Centre is based in St Peter’s Church Hall, Laleham Road, Staines, and is led by a Nurse Manager and trained volunteers, some of whom also have medical qualifications.

DayBreak currently offers care on a Monday or Tuesday between 10 am and 3 pm. Most medical conditions can be accommodated but the building is unsuitable for those who ‘wander’. Transport can be provided for those able to sit in a saloon car, others, including those in wheelchairs, use local transport companies to access the Centre.


Currently £15 per day, to include all refreshments including a two-course lunch.

More Information

For more information, please contact:

Simon Bhadye, Nurse Manager, on 07960 618188, or leave a message on 01784 451395.


or for more details click on the information leaflet below:

Day Break Respite Care in Spelthorne.pdf

Air Alert Services

What is airAlert?

    • airAlert is a service, provided by the Surrey airAlert consortium, that sends free messages direct to vulnerable people informing them about air pollution levels in their area.
    • airAlert is targeted at people with respiratory health problems who may be affected by air pollution.
    • airAlert warns people the day before or on the day that elevated air pollution is expected to occur.
    • airAlert sends a voice or text message direct to you (via your mobile or home telephone, email or via webpages or RSS on your PC)
    • People can register for free, then login for updates, changes, suspend/go on holiday or cancel the service.
    • For more information see:

Walking For Health

Walking for Health – information can be obtained from website or email or contact no. 01784 446433.

Options Pregnancy Crisis Centre Ashford Middlesex

Pregnant? Don't know what to do? Options offer free and confidential help

  • Free Pregnancy test
  • Unplanned pregnancy advice and information
  • Post abortion help
  • Miscarriage support

Options are not able to refer directly for termination.   However they offer clients information and are well resourced to provide immediate and long-term support as necessary, directing to other agencies as appropriate. Click below for their website and contact details:

Tel 07506 564691 9am to 7pm Mon to Fri or visit their website

Spelthorne U3A (University of the Third Age)

This is a worldwide retirement organisation open to anyone over the age of 55. It is not a university but an organisation where anyone with an interest in a particular subject may learn and discuss within a group of like minded members. There are over 50 groups ranging from Archaeology to "Writing for Pleasure". However, you don't have to belong to a Group as one has the opportunity to make friends and join in outings and visits etc. There are monthly General Meetings where an external Speaker will give a lecture on their particular subject and the Chairman will make any necessary announcements.

There are two U3A's in Spelthorne one has General Meetings on the last Monday afternoon of the month and the other on the second Thursday afternoon.

Contact Mrs Sonya Downes, Prospective Membership Secretary, on 01784 251495

Catalyst Drug & Alcohol Services 

Catalyst (formerly SAdAS) is a non-profit organisation working with people who are dealing with issues stemming from drug and alcohol misuse and mental health - including housing, involvement with criminal justice, relationships with family and friends and getting back into work. Based in the Hub in Staines. Click on website below for full details.

Dragon Boat Racing

Dragon boat racing is great exercise and being near the Thames is an activity that all can take part in either for fun or to recover and rebuild fitness. Click on the link below for more details.

Voluntary Action in Spelthorne

Voluntary Action in Spelthorne is the umbrella body for the voluntary, community and faith sector in the borough of Spelthorne. Click here:

Safe Haven and IAPT

A space to talk through your mental health problems and get the help you need. Marjorie Richardson Centre, 19 High Street, Woking. 6pm to 11pm Monday to Friday. 12.30pm  Saturday and 11am Sunday. Tel 01372 232412 for details. See website for more details:

Dementia Help

See Purple Angels website: Dementia Help Charity

Active research is being conducted to help find a cure for Dementia. If you would like to help and are over 18 years old you can register an interest and it is possible to act as a representative on  behalf of someone interested in taking part in dementia research through Join Dementia Research. It is a national telephone service with charity helplines – Alzheimer’s Research UK 0300 1115 111 or Alzheimer’s Society 0300 222 1122 – or for more information look online at

What to do if person with Dementia goes missing:

Report to Police using Herbert protocol:

Age Uk Surrey 

Are at our Practice every 4th Wednesday in the month from 2 to 4pm. Do drop in if you have any questions or need help. They can help at home and provide support and guidance. See their website for details:

Ashford Compassionate Neighbours

Compassionate Neighbours are trained volunteers offering friendship and a listening ear to people living with a life limiting illness who are experiencing loneliness or social isolation. Please see attached for further details and how you can be helped or get involved:: Compassionate Neighbour

Amigo Mental Health Support Group click for details:  Amigo Details


Ehlers-Danlos syndrome (classical EDS)

Web site and support group :

Classical EDS symptoms are as follows:

  • Fragile skin which can split easily with minimal trauma. Stretchy skin, often very stretchy!
  • Joint hypermobility, which may cause the joints to slip out of position resulting in dislocations or subluxations, and may be associated with chronic joint pain.
  • Easy bruising, fragile and extensible tissues can also result in hernias, prolapse and cervical insufficiency.

Polymyalgia Rheumatica

A local support group is run in Ashford and several of our patients attend. For more details see the website link below:

Fibromyalgia Friendship Group Staines

This is a very friendly local support group that meet regularly to share experiences and to help each other especially to help those that feel alone and isolated by their condition . The group meets at St Pauls Church Hall, Thorpe Rd/St Pauls Rd Staines TW18 3HJ on the second Tuesday of each month between 10.30 and 12.30.

Autoimmune conditions

These often rare conditions can be isolating- please discuss with Dr Gill McFarlane who will endeavour to link you with other patients who are in a similar situation to yourself.

Multiple Sclerosis Group

The Friday Club meet every Friday at St Davids Church Hall, Stanwell. They also produce a useful newsletter and social events. Please contact Christine on 07848916297

Prostate Surgery

Men's Prostate Support Group provides an opportunity for patients to link with other patients that have had prostate surgery. You can discuss and benefit from their experience and have a buddy to  talk to who has been through similar experiences to those that you may have gone through or will go through. Please ask at our reception.


Traumatic Cardiac Event

If you have experienced a traumatic Cardiac event and would like to link in with other patients that have experienced similar trauma please contact our Reception Managers who will take your details.  We will endeavour to link you up with other patients.

Improving Cancer Care Action Group

Patient led group working with ASPH in giving input into improving the cancer services throughout the Trust. The group meets regularly on the 2nd Wednesday of every month to discuss issues which affect patients, carers or their families. Contact Pat Morrison or Sarah Burton Tel 01932 722851

Lung Cancer Support Group

Local group to share personal experiences that might be helpful to others, support each other by being positive in overcoming cancer and live a normal life again. Some newly diagnosed patients, do not want to tell their families or do not know how to, as such news will be devastating for them and undoubtedly affect them in some way - this group may just help.Click here for details: Lung cancer support group

Ashford Breast Cancer Support Group 

Long established group patient lead group, supported by ASPH clinical nurses. The Ashford Breast Cancer Support Group offers support and practical help for those who have had or are undergoing treatment for breast cancer and also to their loved ones. For further contact details click here:


IBS stands for Irritable Bowel Syndrome. It is a general term meaning there is a common gut disorder. Many things can contribute to causing IBS such as:

  • Anxiety and stress
  • Diet related such as intolerance to foods
  • Bad bacteria in the gut
  • Overactive muscles of the gut 

The main symptoms of IBS can be a bloated feeling, pain and discomfort and the type of stools produced. Some sufferers of IBS can have diarrhoea (IBS-D), some can be constipated (IBS-C) and some can alternate between constipation and diarhoea (IBS-A).

For practice diet advice and diet sheets click on this link:




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