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Bereavement and Palliative Care

Palliative Care

Please see the attached document for contact details and procedure in relation to palliative care and/or looking after some one who is palliative:

Palliative Information Sheet

McMillian provide a service to help support palliative patients. They can be contacted by calling 0808 808 00 00. Please see leaflet for more details: Mcmillian Support Details


Free Bereavement Advice Service - see website: Bereavementadvice or Tel 0800 634 9494

Confirmation and certification if death occurs at home:

This guidance aims to clarify the distinction between confirming and certifying death in relation to GPs’ obligations.

English law:

  • does not require a doctor to confirm death has occurred or that “life is extinct”
  • does not require a doctor to view the body of a deceased person
  • does not require a doctor to report the fact that death has occurred
  • does require the doctor who attended the deceased during the last illness to issue a certificate detailing the likely cause of death not the fact of death.

1. The family should telephone the doctor ( GP or out of hours doctor) or appropriately trained nurse or Paramedic who will visit to confirm that death has taken place.

2. Contact a funeral director. Click on the link below for a list of local funeral directors:

3. The family should arrange to collect the death certificate -usually from the surgery. This can only be done by the doctor who saw the patient in the last 14 days of their life. This can take 1-3 days to sort.

If the doctor who saw the patient in the last 14 days of her life is not available, the surgery should contact the Coroner for Surrey. After written information is submitted a decision will be made as to whether a death certificate can be issued or whether a post mortem needs to be performed.

4. Take the death certificate is to the Registrars Office, (together with the deceased's Medical Card and Birth Certificate, if available) in the area in which the death took place. Alternatively you can register by declaration at any convenient Registrars Office but certificates will not be available as these will have to be posted to you a few days later.

5. The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who will look after necessary arrangements for the funeral. The Registrar will also issue a white notification certificate for the DSS. They will also enquire as to the number of Certified Copies you require for dealing with the deceased finances (a fee is payable for each copy).

If death Occurs in a Care Home

Any competent adult can confirm death within a care home. A doctor does not need to visit the care home to confirm death. A doctor can issue MCCD without seeing the body.

If The Death Occurs In Hospital

1. Contact a funeral director to inform him/ her services are required.

2. Collect the certificate from the hospital then follow 4 - 5 as above

Note For Cremation

Your funeral director will usually liaise directly with the surgery regarding the additional certification required.

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